Employees at the Pentagon Federal Credit Union (known as PenFed) call center in Eugene, Oregan are speaking out after the credit union announced it is moving over 100 jobs to Virginia or Texas.

In an effort to help bank regulators meet their responsibilities of oversight, Wells Fargo employees met with Federal Reserve officials including two Fed Governors to provide information about their working conditions that could impact customers. This was probably a first-of-its-kind meeting and demonstrated the importance of making sure frontline bank workers voices are heard when regulators are trying to make sure megabanks like Wells Fargo act responsibly for both workers and customers.